Yarlin Moreno

Yarlin Moreno is a skilled professional with extensive experience in customer support and digital transformation. Currently serving as CX Team Lead and Senior Customer Support Analyst at Addi since March 2021, Yarlin has previously held roles such as Agente Monitoreo de Redes Sociales at Almacontact and Keeper de operaciones at BRM S.A. Education includes a degree in Business Administration from Fundación Universitaria del Area Andina and certifications in Digital Transformation and Digital Marketing. Additionally, Yarlin holds a Technologist degree in Business Management and a Technical degree in Administrative Assistance from Servicio Nacional de Aprendizaje (SENA), along with a Technical High School diploma from Institución Educativa distrital Darío Echandía.