Cécile Mailhos

Cécile Mailhos is currently a Customer Success at AddWorking. Cécile previously worked at Hasbro from June 2017 to July 2018 as a Co-chef de projet PLV et Trade Marketing. In this role, they were responsible for managing and following up on the sample file, including budgeting, processing requests, ordering release forms, managing shipments and returns, and being the point of contact with external providers. Cécile also was responsible for setting up client shows, including budgeting, planning and coordination, being the point of contact with the agency, overseeing set up and break down, and verifying shipments. Additionally, they managed the European PLV file, including customer service via the sales force, budgeting, being the point of contact with the European team, sending information on new PLVs developed by Europe to the French marketing team, sending forecasts from the marketing team to place orders with the European team, and participating in English language phone calls via Skype meetings. Lastly, they were responsible for organizing animations in a test store, including contracting external providers, setting up briefs, and managing before and after show activities.

Cécile Mailhos is currently in their second year of a Master's program in Management with a specialization in Marketing and Operational CRM, with a focus on Digital Marketing, at INSEEC London. Prior to this, they completed a first year of Master's studies in Management with a focus on Marketing and Operational CRM at OMNES Education. Cécile also completed a first year of business school and a BTS in Commercial Unit Management at Lycée Guillaume Fichet in Bonneville.

Some of their coworkers include Alexandra VIOLETTE - Customer back officer, Virginie Sabag - Customer Success. Their manager is Julie Deveaux, Head of Customer Success.