Heather Poole

Heather Poole has a diverse work experience spanning several industries. Heather'smost recent position was as the Head of Customer Experience at Adelaide Festival Centre, where they have been working since December 2022. Prior to this role, they held positions as Manager and Communications Executive in the same company. Before joining Adelaide Festival Centre, Heather was the Marketing and Operations Manager at Australian Luxury Stays from May 2013 to January 2016. Heather also worked as a Consultant in Communications & Client Engagement at Sustainable Value from January 2012 to May 2013. Heather has experience in the hospitality industry as well, having held roles such as Rooms Division Manager at New Castle Hotels & Resorts and Assistant General Manager at Glacier Park, Inc. throughout their career.

Heather Poole has a Bachelor of Arts degree in English Literature from Queen's University. Additionally, they completed an intensive one-year academic and cultural program at Bader International Study Centre. However, specific start and end years for these educational experiences are not provided.