Fiorella Francia Simauchi

Fiorella Francia Simauchi is a seasoned professional with extensive experience in product management, business consulting, and education. Currently serving as the Leader of Channel Development - Product Lead at UTP Universidad Tecnológica del Perú since 2019, Fiorella has successfully implemented initiatives that enhanced student satisfaction by 10% and improved operational efficiency. In addition to this role, Fiorella teaches Business Intelligence and Data Analytics at CIBERTEC and works as an Independent Business Consultant for TIMBA, focusing on digital transformation for small businesses. Previous experience includes managing mobile services at Telefónica, where Fiorella notably reduced claims for roaming services through strategic customer service improvements. Fiorella holds a Master's degree in Business Administration from Universidad Adolfo Ibáñez and an engineering degree from Universidad de Lima, along with additional qualifications in digital design and international exchange studies.