Thyago Soares is a seasoned professional in customer success and digital marketing with extensive experience in programmatic media. Currently serving as a Customer Success Coordinator at AdsPlay Mídia Programática, Thyago leads a team of analysts, develops new processes, and manages client portfolios while analyzing campaign performance using tools like Google Analytics and DataStudio. Previous roles include Customer Success Analyst and media analyst, where Thyago focused on campaign creation and client success strategies. Thyago's background includes marketing and communication positions at Grupo Fenelon Diagnósticos Odontológicos por Imagem, EMBRATUR, and Bendix, among others. Academic qualifications include a Master of Business Administration in Marketing and Digital Communication and a Bachelor's degree in Social Communication with a concentration in Journalism.
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