Delano Beckford

Delano Beckford is an experienced IT professional with a focus on Microsoft 365 support and administration. Currently serving as a Help Desk Technician and M365 Administrator at Advantage Services, Delano previously held roles such as Microsoft 365 Premier/Concierge Support at Zones, LLC, and Microsoft Office 365 Concierge Ambassador at Experis, where responsibilities included managing onboarding processes for small business clients and demonstrating expertise in Exchange Administration and Azure Active Directory. Earlier career roles included Office 365 Support Engineer positions at Teleperformance, USA, where Delano handled escalated cases and supported client configuration, and a Computer Technician role at The Computer Shop, focusing on building and maintaining personal computer systems. Delano holds an Associate's degree in Computer Network Engineering from Florida Career College and a certification as a Computer Technician from Heart Trust/NTA.