Daniel Guerriero

Daniel Guerriero is an experienced Technical Manager in Customer Success at Advisor360°, focusing on enhancing customer satisfaction and resolving critical incidents. Previous roles include North America Product Support Manager at Nexthink, where Daniel oversaw the growth of the US support team, and Tier 2 Technical Support Manager at Symbotic, where process improvements were implemented for better technical efficiency. Daniel has a strong background in escalation engineering and technical support, having served as a Senior Escalation Engineer and Technical Account Manager in earlier positions. Military experience as an Operations Maintenance Specialist with the US Air Force Reserve and a Crew Chief KC-10 Extender solidified Daniel’s expertise in operational efficiency and technical management. Education includes an Associate's degree in Computer Information Systems from Mount Wachusett Community College.