Saloni Dhiman Mba

Saloni Dhiman is a seasoned Project Manager with expertise in ServiceNow CMDB and CSDM implementations, currently leading initiatives at the City of Vancouver since February 2023. With an extensive background in IT service management, Saloni has held roles at Affinity, KPMG Canada, and Westland Insurance Group Ltd., focusing on strategic planning, stakeholder collaboration, and process optimization to enhance IT service delivery. Previous experience includes managing significant transformation projects in various sectors, such as healthcare and insurance, as well as a solid foundation in business analysis and marketing from earlier positions at TELUS and Prime Health Ltd. Saloni holds an MBA from UBC Sauder School of Business and a Master's in Physics from Panjab University, alongside certifications in PMP and ITIL 4 Managing Professional.