Ross Pfenning

Ross Pfenning is a seasoned professional in content design and digital strategy with extensive experience in the healthcare industry. Currently serving as the Lead Content Designer at Affirm since January 2022, Ross previously held the role of Digital Experience Strategist at Mercury Healthcare and at Healthgrades, where responsibilities included crafting user experiences for new products and conducting strategic analyses of consumer-facing web content. Early career roles include Communications Manager at RLF Communications, Corporate Marketing at CSOFT International, and Business Development and Research Analyst at US-Pacific Rim International, demonstrating a strong background in marketing, copywriting, and client relations. Ross earned a Bachelor of Arts in East Asian Studies from Davidson College and attended the Beijing Institute of Education.