Nahom Kagnew

Nahom Kagnew is a seasoned professional specializing in digital transformation and CRM systems with extensive experience in enhancing organizational processes and data management. Currently serving as the Director and Head of Digital Transformation at the Association for Financial Markets in Europe (AFME) since October 2018, Kagnew focuses on developing tools and metrics to drive business growth and optimize reporting mechanisms. Previous roles include Associate Director and Senior Digital Platforms Manager at AFME, where responsibilities encompassed managing the Microsoft Dynamics CRM system and improving membership engagement. Additional experience includes serving as a CRM Consultant at Silverbear, a CRM and Business Processes Manager at the British Private Equity & Venture Capital Association, and a CRM Administrator at the British Exploring Society, showcasing a consistent track record in CRM implementation and management across various organizations.