Reza Essop

Reza Essop possesses extensive experience in customer service and claims management across multiple organizations. Currently employed at MEDSCHEME HOLDINGS as an Agent Support Claims Management professional since December 2015, Reza works to ensure legal and regulatory compliance while delivering optimal service within the Hospital Claims Department. Additionally, Reza has played a vital role as a Customer Service Coordinator for Personal Health at Medscheme, where responsibilities include managing telephone queries, data capturing, and facilitating interdepartmental collaboration to meet delivery objectives. Reza's previous experience at Amazon as a Senior Associate involved assisting North American customers with various account-related inquiries. Reza holds qualifications in Business Computing and Electrical Engineering, with a foundational education from Belhar SSS.