Omran Desouki

Omran Desouki is a skilled professional with extensive experience in project management and customer service within the laboratory industry. Currently serving as a Service Excellence Specialist and previously in roles such as Customer Service Manager and Senior Project Manager at AGAT Laboratories since September 2019, Omran has demonstrated a commitment to client satisfaction and operational efficiency. Prior experience includes a position as Customer Solution Representative at Bureau Veritas Group and various roles at Maxxam Analytics, including Project Manager and Project Manager Assistant, where responsibilities involved preparing Client Bottle Orders, assisting with invoicing, and ensuring compliance with sample submission protocols. Omran holds a Bachelor's degree in Cell/Cellular and Molecular Biology along with a Minor in Chemistry from Mount Royal University, attained between 2007 and 2012.