Amy Jurgensen

Amy Jurgensen is an experienced Business Analyst and Technical Support Specialist at Agate Software, where responsibilities include enhancing user experiences and resolving user issues since July 2015. Prior to this role, Amy worked at Technicolor as a Shift Lead/Coordinator/Digital Media Operator from July 2008 to May 2015, effectively managing client-reported issues and improving processes through updated documentation and training. Amy's coordination skills led to the creation of a cost-effective workflow that attracted new clients, generating additional revenue. Amy holds a Bachelor of Business Administration in Healthcare Management from Western Governors University and an Associate's degree in General Studies from Riverside Community College.