Francisco Javier Escobar Garcia

Francisco Javier Escobar Garcia has extensive work experience in customer success and technical support roles. Francisco Javier started their career in 2008 as an IT Operations Manager at Inversiones Compumiranda 2000 C.A., providing first-level support and maintaining desktop technologies. From 2015 to 2015, they worked as a Pre-Sales Engineer at Reinventa Software, specializing in ITIL-based technology and educating clients on application benefits. In 2016, Francisco joined MacInside Limitada as a Technical Support Manager, where they managed a team and improved customer support processes. Since 2019, they have been working at AgendaPro (YC W21), initially as a Customer Success Manager Onboarding and now as a Customer Success Team Lead, building relationships with customers and ensuring successful adoption of their solution. Francisco has demonstrated strong communication, leadership, and problem-solving skills throughout their career.

Francisco Javier Escobar Garcia completed their Bachelor's Degree in Systems Engineering from the Universidad Bicentenaria de Aragua, which they attended from 2009 to 2014. Francisco Javier also has additional certifications in various fields such as English proficiency, Linux essentials, programming fundamentals, and cloud infrastructure. Francisco Javier has obtained certifications from institutions like EF Standard English Test, A Cloud Guru, Microsoft, LinkedIn, Oracle, and Coursera, among others.