Shana Gough

Shana Gough is a seasoned professional with extensive experience in customer service and project administration. Currently serving as a Facebook ad curator and onboarding specialist at Agent Elite, Inc. since July 2020, Shana is skilled in resolving customer complaints, managing work tickets, and ensuring effective communication with clients. Previous roles include account representative at GC Services Limited Partnership, project administrator at Corrao Group, and customer service representative at Roya.com and 220 Marketing. Shana also held the position of general manager at Papa John’s from January 2003 to March 2009, overseeing restaurant operations. Shana holds two associate degrees from Kaplan College in Health Information Technology and Billing & Coding Specialist.