Petru Musteata

Petru Musteata currently serves as the Head of Chat Quality Assurance at KIVORK, where responsibilities include ensuring adherence to business guidelines and enhancing team efficiency, evidenced by a 25% reduction in KPI data maintenance time for QA Team Leaders. Additionally, Petru functions as an OKR Program Manager within the Business Development and Innovation Department, collaborating with a team of nine to establish and achieve departmental objectives. In this capacity, Petru focuses on developing new business projects and implementing innovative technologies to optimize processes. Previously, Petru held the role of Business Development Manager at Agently.ai and Account Manager at Unifun, where efforts centered on identifying new business opportunities and fostering partnerships. Petru is an alumnus of Udemy.