Juan Santiago

Juan Santiago, PMP, currently serves as Senior Manager of Sales Engineering & Onboarding at Agero, Inc., overseeing a team of Sales Engineers and post-sale implementation managers since August 2020. Previously, Juan held various roles at Road America from August 2004 to August 2020, including Director of Marketing Innovation and Assistant Director of Innovation & PMO, where responsibilities involved training a team of Client Services Specialists and leading cross-departmental projects. Juan's earlier positions at Road America include Senior Client Services Specialist and Quality Assurance Procedure Analyst, focusing on account management, project efficiency, and data accuracy. Juan holds an Associate of Arts in Computer Science from Miami Dade College, along with completion of a Project Management course at the University of Miami in 2015.