James Adlem

James Adlem has extensive experience in operations and customer service management, currently serving as Operations Manager and Performance Manager at Agilisys since September 2016, where collaboration with Kent County Council has been key in delivering services across multiple lines. Prior roles include Customer Service Team Manager at Nestlé Purina PetCare (UK) Limited and Bupa Global, and various positions at Brighton & Hove City Council, demonstrating a strong background in policy development and customer service training. Early career experience includes assistant management roles at Laura Ashley and The Body Shop. James Adlem possesses a solid educational foundation with multiple GCSE qualifications from Barton Court Grammar School.