Ana Gabriela Lopes

Ana Gabriela Lopes has a diverse work experience spanning over several companies and roles. Ana Gabriela began their career as a Database Marketing Analyst at youDb, where they extracted and analyzed data from a PostgreSQL database and controlled routine email marketing using CRM platforms. Ana Gabriela then moved on to work as a Data Analyst at Atento Brasil, where they extracted and analyzed data from a SQL Server to monitor and control telecommunications traffic volume.

In 2011, Ana joined Telefonica as a Project Manager, managing a portfolio of approximately 20 projects involving telecommunication products and services. Ana Gabriela developed and implemented policies and procedures to assist call center attendants in providing customer support. Additionally, they met with internal stakeholders to discuss system requirements, specifications, costs, and timelines.

After their time at Telefonica, Ana worked at Bell as a Project Manager/Business Analyst. In this role, they gathered and followed project requirements, documented business processes, and performed data analysis using SQL and MS Excel.

From 2017 to 2022, Ana worked at Mother Parkers Tea & Coffee, first as a Project Manager, where they managed the company's ERP upgrade and automation of the commercialization process within Dynamics AX. Ana Gabriela then transitioned to the role of Program/Project Manager - PMO, overseeing the Cost Competitiveness program, providing project management support to workstream leads, and developing reports and dashboards to track program performance.

Most recently, Ana joined Agio in 2022 as a Technical Project Manager and Team Lead.

Ana Gabriela Lopes has a diverse education history. Ana Gabriela obtained a Graduate Certificate in Project Management from Humber College in 2015-2016. Before that, they attended Saskatchewan Polytechnic in 2014-2015, although the degree and field of study are not specified. In 2010-2011, Ana Gabriela completed a Master of Business Administration (MBA) with a specialization in Business Intelligence from Universidade Anhembi Morumbi. Their undergraduate education includes a Bachelor's degree in Marketing from Universidade Presbiteriana Mackenzie, which they acquired from 2005-2008.

In addition to their formal education, Ana Gabriela has pursued several certifications. Ana Gabriela obtained the following certifications: Agile: It's Not Just for Software and Cert Prep: Scrum Master from LinkedIn in October 2021, Professional Scrum Master™ I (PSM I) from Scrum.org in October 2021, Change Management Professional from Acuity Institute in January 2021, Project Management for Customer-Centered Companies from Udemy in January 2017, and Project Management Professional (PMP)® from the Project Management Institute in March 2018.