Jonathan Frost Allen is an experienced professional in customer success and sales management, currently serving as the Director of Customer Success at Aguardion since July 2018, where leadership encompasses the Sales, Customer Success, and Support teams for innovative SaaS solutions in the criminal justice sector. Prior to this role, Jonathan held several positions at Siteimprove North America, including Channel and Alliances Manager and Sales Development Representative, where notable achievements included developing a successful API integration and exceeding sales quotas across various markets. Additional experience includes technical support roles at Omnitracs and customer support positions at Encore Repair Services and University of Massachusetts, Amherst. Jonathan holds a Bachelor’s Degree in Social Thought and Political Economy from the University of Massachusetts Amherst.
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