Yana Anastaseva has extensive experience in customer support and foreign trade management. Currently serving as a Customer Support Specialist at aheadWorks since August 2015, Yana handles customer inquiries through various channels, provides pre-sale consulting, and collaborates with the Technical Department on product-related issues. Previously, as a Foreign Trade Manager at Aresa-techno, ltd. from July 2013 to August 2015, Yana managed supplier communications, handled documentation, negotiated manufacturing and shipping terms, conducted market research, and actively sought new suppliers. Yana holds a degree from Minsk State Linguistic University, completed in 2013.
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