Hollie Richard

Hollie Richard is a seasoned customer service professional with extensive experience in various roles across multiple companies. Currently serving as Customer Service Team Lead at AHF since June 2021, Hollie excels in resolving escalated customer complaints and maintaining strong telephone etiquette. Prior experience includes a role as Customer Service Representative and Store Administrator at Nordstrom, where responsibilities encompassed customer support, sales analysis, and event coordination. Hollie's earlier positions include Administrative Assistant at SCHOTT Pharmaceutical Packaging, Assistant Manager at Avanni, Keyholder at Soma Intimates, and Clerical Support at Braverman Financial Associates. Hollie holds an Associate of Applied Science degree in Business Administration from Thaddeus Stevens College of Technology.