Abhi Yadav is a seasoned entrepreneur and leader in the fields of artificial intelligence, marketing optimization, and customer engagement. Currently serving as Co-Founder and CEO of iCustomer, Yadav focuses on decision intelligence and customer observability to enhance acquisition and retention strategies. As a co-founder of the AI Innovators Community and Founders United, Yadav fosters connections among AI leaders and invests in various innovative projects. Yadav's experience includes being a Guest Lecturer at MIT Sloan School of Management and holding significant roles at companies such as Terminus, ZyloTech, and InsuraMatch, where contributions led to substantial growth and recognition in the technology landscape. Yadav holds an MBA from the Massachusetts Institute of Technology and has a background in digital marketing and venture capital from Harvard Business School.
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