Federico T. Terenzio has a diverse work experience spanning several industries and roles. Federico T. currently serves as the Director of Operations at aikiu® Performance-Driven Consultants, where they lead a multichannel paid media team and implements data-backed procedures to achieve customers' business goals. Additionally, they are the Co-Founder of TRAVEL INTELLIGENCE, a travel industry-oriented digital marketing agency, where they develop and maintains relationships with external media and data suppliers.
In their past roles, Federico has held various leadership positions. At Millicom (Tigo), they served as the Head of Business Operation, B2C LatAm, where they executed cross-functional programs and projects in multiple markets to align business operations with the commercial execution strategy. Federico T. also worked as the B2C-Regional Business Operation Sr. Manager, orchestrating the implementation of new processes to increase customer engagement and reduce churn.
Before that, Federico held positions at Cablevisión - Fibertel as the Head of Product Management, focusing on improving customer satisfaction and retention levels. Federico T. also worked at FiberCorp as the Head of B2B Customer Care, managing a customer care team and improving service-oriented culture in the corporation. In their earlier career at Cablevisión - Fibertel and Multicanal S.A., Federico played key roles in business development, product management, and field service operations.
Overall, Federico T. Terenzio has demonstrated a strong ability to lead teams, drive operational excellence, and achieve business goals throughout their career.
Federico T. Terenzio has a diverse education history. In 2007-2011, they obtained a Bachelor of Business Administration (BBA) degree from UADE, with a focus on Business Administration and Management. In 2016, they attended the INCAE Business School for a Management Development Program in Educational Leadership and Administration. In 2012, they completed the Program for Management Development-PMD at UADE Business School. In 2018-2019, they attended Columbia Business School, specializing in Digital Strategies for Business. In 2013, they pursued language studies at New York University, focusing on Second Language Learning. Finally, in 2003-2006, they obtained a degree in Industrial Engineering from the University of Buenos Aires. Additionally, they hold certification in The Fundamentals of Digital Marketing from Google, obtained in 2022.
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