James Lafrenz

Client Services Analyst/Trainer at AIMS, Incorporated

James Lafrenz has a diverse work experience spanning different industries. James started their career at OfficeMax as a Print Supervisor, where they successfully transitioned the print department from negative sales to achieving growth. James implemented project management techniques and exceeded sales targets.

Afterwards, Lafrenz joined FedEx Express as a Courier, Dangerous Goods Specialist, Forklift Operator, Load Captain, and Package Handler. James displayed excellent time management skills and built strong relationships with customers, earning recognition as a leader in developing new business accounts.

Lafrenz then moved to JPMorgan Chase & Co., where they held roles such as Senior Operations Specialist and Operations Supervisor. In these positions, they became a subject matter expert in the home loan transfer industry, validating loan assignments in a high-pressure acquisition project. James developed associate process documentation and training programs to ensure compliance with industry standards.

Most recently, Lafrenz worked at AIMS, Incorporated as a Client Services Analyst/Trainer. James analyzed clients' business requirements, conducted pre-implementation meetings, and configured software according to specifications. James delivered training either on-site or remotely to ensure efficient software installation and minimize post-installation support issues.

James Lafrenz has a diverse education history that includes both undergraduate and graduate degrees. James obtained their Bachelor of Arts (B.A.) in Music from Luther College in 1989. Following this, they pursued further education and completed a Master of Music degree in Woodwind Performance and Pedagogy at The University of Southern Mississippi from 1989 to 1992.

In 2012, Lafrenz engaged in continuing education at the University of Louisiana Monroe, where they focused on Project Management. Additionally, they obtained a certification in Project Management, although specific details regarding the institution and the year of completion are not provided.

Lafrenz's education journey began in high school, where they obtained their high school diploma from Clarence-Lowden in 1985.

Based on the information provided, it is evident that Lafrenz has a strong educational background in the field of music and has broadened their skills through additional studies in project management.

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