Eduard Olie is an experienced professional in customer service and project management within the airline industry, currently serving as Customer Service Development Lead at Air France KLM Martinair Cargo since January 2023. Prior to this role, Eduard was the Customer Care Project & Development Manager at Air France-KLM from September 2011 to January 2023 and held multiple positions at Air France KLM from February 2008 to September 2011, including Functional Application Manager and Data Base Marketing Analyst. Eduard's career began at KLM Royal Dutch Airlines in various roles focused on distribution strategy and group sales from November 1998 to December 2007. Earlier experience includes a strategic controller position at Vedior ASB and various roles in the travel and hospitality sectors, including Front Office & Reservations Manager at Memphis Hotel Amsterdam. Eduard holds educational qualifications from Hotelschool The Hague and Noctua Avondschool, complemented by a VWO degree from Thiemstra Atheneum.
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