Betsy Boan

Betsy Boan is an experienced Travel Services Coordinator at Air General Traveler Services since May 2022, with a substantial background in the airline industry, particularly with British Airways from 2005 to 2022. Throughout a progressive career, Betsy has excelled in various roles including Commercial Support Specialist, Service Specialist NA Sales, and Regional Sales Executive, showcasing skills in global customer service, escalated issue resolution, and program management for high-value clients. Notable achievements include leadership in the "Guest of BA" program, advanced training in Salesforce, and receiving the British Airways Gold Award for outstanding customer service. Betsy’s educational credentials include certifications and degrees from the Institute of Certified Travel Agents, Marymount College, Northern Virginia Community College, and Radford University.