Harvin Dhaliwal

Harvin Dhaliwal has over a decade of experience in the airline industry, primarily with AirAsia, where roles have included Manager of the Continuous Monitoring Team, Duty Executive, and Regional Reservation Control Officer. Responsibilities have centered on continuous monitoring of booking changes and ensuring adherence to standard operating procedures related to revenue verification. Previous positions at Scicom (MSC) Bhd included Pre-Fight Agent, Live Chat Agent, and Call Center Agent, focusing on handling flight disruptions and customer inquiries. Harvin's career began at VADS Berhad as a Telemarketer, contributing to a strong foundation in customer service and communication skills.