Ivann Magadia

Ivann Magadia has a diverse work experience in the technology sector. Ivann started their career as a Software Test Engineer at Accenture in 2015 and worked there until 2017. From 2017 to 2019, they worked as a Technical Support Engineer at Oracle, providing assistance with technical issues. Ivann then advanced to the role of Senior Technical Support Engineer at Oracle from November 2019 to January 2021. Ivann then transitioned to the role of Product Support Manager at Oracle, where they served from January 2021 to October 2021. In 2021, they joined Zendesk as an Associate Premier Support Engineer, and later became a Premier Support Engineer until February 2023. Currently, Ivann is working as a Technical Support Engineer at Airbase starting from March 2023. Overall, Ivann has gained valuable experience in technical support, product management, and customer service throughout their career.

Ivann Magadia completed a Bachelor of Science (B.S.) degree in Information Technology Major in Web and Mobile Application from FEU Institute of Technology. This education lasted from 2011 to 2015. In addition, Ivann Magadia obtained the Zendesk Omnichannel Agent I certification from Zendesk in July 2022. Furthermore, Ivann Magadia has a certification as a NetSuite Point of Sale (NSPOS) SME from Oracle, although the specific month and year of obtaining this certification are not provided.