Dmitry Harapko

Dmitry Harapko has a diverse work experience in various roles and industries. Dmitry currently works at airSlate as the Director of Customer Success Operations. Prior to that, they held the position of Head of Customer Success at airSlate. In 2020, they were a Founding Member at Gain Grow Retain. In 2019, Dmitry served as the Head of Sales and Business Development at IDENTANCE. From 2018 to 2020, they worked at CEX.IO as the Head of Customer Success, where they led various customer success initiatives and managed strategic partnerships. In 2018, they briefly worked as a Customer Success Executive at HUBBER.PRO. In 2016, they joined Competera Pricing Platform and held multiple roles, including Head of Customer Success & Support, Customer Support and Activation Manager, and Customer Support Specialist. Prior to that, they worked at Ardagh Group, Metal Packaging Ukraine as a Process Optimization Manager, where they focused on process improvement and implementation of a Kanban system. Dmitry started their career at Rosa Impex Ukraine Ltd. as a National Key Account Manager, where they achieved annual sales plans and managed key accounts. Overall, Dmitry has demonstrated their expertise in customer success, business development, and process optimization throughout their career.

Dmitry Harapko's education history is as follows:

Dmitry attended Jönköping International Business School from 2007 to 2009, where they earned a Master of Business Administration (MBA) degree in Entrepreneurial Management.

Prior to that, Dmitry studied at Ternopil National Economic University from 2002 to 2007, completing a M.Sc. degree in International Economics.

In 2005 and 2006, Dmitry was an exchange student at Aarhus Business College, focusing on Business Administration.

Furthermore, Dmitry has obtained several additional certifications. In April 2020, they received certifications in Digital Security and Compliance, Integrating Workflows with CRM, Introduction to Digital Document Automation, Workflow Analytics with airSlate, airSlate Fundamentals, and became an airSlate certified Business Process Analyst from airSlate | Business Automation.

Dmitry also holds certifications from Coursera Verified Certificates in various subjects such as Project Management Basics (2015), Supply Chain Management: A Learning Perspective (2014), Grow to Greatness: Smart Growth for Private Businesses, Part II (2014), An Introduction to Marketing (2014), New Models of Business in Society (2013), Critical Thinking in Global Challenges (2013), Developing Innovative Ideas for New Companies: The First Step in Entrepreneurship (2013), Grow to Greatness: Smart Growth for Private Businesses, Part I (2013), and An Introduction to Operations Management (2012).

Lastly, Dmitry has a Six Sigma White Belt certification from Aveta Business Institute, although the specific date of completion is not provided.