Cait K. currently serves as Chief Customer Officer at Airtable and is a Limited Partner at Operator Collective, a venture fund focused on enterprise tech. Previously, Cait held various senior leadership roles at Zendesk for over a decade, including Senior Vice President and Chief of Staff, where responsibilities involved driving strategic alignment across the executive team, and Senior Vice President of Global Customer Advocacy, managing a global team of over 500 customer service professionals. Cait also led multiple divisions at Zendesk, focusing on customer experience, sales, and strategic operations. Earlier career experience includes leadership positions at Marketo and ServiceSource. Cait earned a Bachelor of Arts in International Business and Italian from the University of California, Davis.
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