Brenda Nabirye is a skilled professional with significant experience in customer service and merchant recruitment, currently serving as a Virtual Customer Call Center Agent at Airtel Uganda since March 2021. In this role, Brenda manages a high volume of inbound and outbound calls, providing exceptional service to Airtel subscribers and money agents. Prior to this position, Brenda worked as a Merchant Recruitment Executive at Airtel Uganda from April 2019 to December 2019, where responsibilities included achieving recruitment targets, providing marketing support, developing merchant relationships, and training staff to enhance brand visibility. Brenda holds a Bachelor of Business Administration degree from Makerere University, earned from January 2015 to May 2018.
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