Felicia Tang has a strong background in marketing and customer loyalty. Felicia currently serves as the Marketing Director at Airtime Rewards, a data-driven marketing technology and customer loyalty platform. In this role, they oversee the company's proprietary rewards platform and manages partnerships with major mobile network operators and high street retailers. Prior to this, they were the VP of Marketing at Volt.io from December 2021 to February 2023, where they led marketing initiatives. Felicia also held the position of Marketing Manager at Dashly from January 2020 to February 2021. Before that, Felicia worked at American Express as part of the Small Business Products & B2B Payments Acquisition Marketing team from April 2019 to January 2020. Felicia also gained experience in the hospitality industry as a Senior Marketing Executive at Rocco Forte Hotels from September 2018 to March 2019. Earlier in their career, Felicia worked at Harrods in various roles, including CRM Loyalty Programme Executive and Account Executive. Felicia started their career as an Intern at Esquel Group and Rocket Internet GmbH.
Felicia Tang's education history is as follows:
Felicia Tang obtained a Bachelor of Science (BSc) degree in Fashion Materials and Technology from The Manchester Metropolitan University, where they studied from 2011 to 2015.
Felicia then pursued further education at CIM | The Chartered Institute of Marketing. In 2019, they obtained an Award in Mastering Metrics. In 2020, they obtained an Award in Marketing & Digital Strategy. Finally, in 2021, they obtained another Award, this time in Digital Customer Experience.
In addition to their degrees, Felicia Tang also holds the certification of CIM Affiliate Studying Member from CIM | The Chartered Institute of Marketing, which they obtained in March 2021.
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