Angy D.

Angy D. has a diverse work experience spanning multiple industries. Angy started their career at Cargill as a Credit and Collections intern, where they managed client portfolios and handled credit and debit notes. Angy then worked as an Accounting Assistant at Mantenimotors de Venezuela C.A., where they performed various accounting tasks and prepared management reports. Angy then moved on to SERVICES LG C.A. as an Accounts Payable Coordinator, where they entered supplier invoices into the system and handled check issuance and account reconciliation.

Angy's most recent role was at Airtm, where they held several positions. Angy started as a Customer Service Support Specialist for Advanced Users, managing the daily operations and performance of the specialists. Angy then transitioned to a Customer Service Support Specialist in the Disputes department, responsible for making final decisions on disputes in exchange operations and monitoring vouchers and parties involved. Angy'slast role at Airtm was as a Product Ops Lead, ensuring the performance and efficiency of the product and managing the operational management and analysis of user reports.

Overall, Angy has developed a strong skill set in customer service, operations management, and accounting, with experience in diverse roles and industries.

Angy D. obtained a Bachelor's degree in Contabilidad from Universidad de Carabobo in the years 2008 to 2014. In addition to their degree, they have obtained various certifications throughout their career. In October 2020, they achieved the Freshdesk product expert certification for Agents from Freshworks and also completed the Introduction to Cybersecurity course offered by Cisco. In May 2021, they completed the Fundamentos de la programación: Bases de datos course on LinkedIn. Angy further expanded their knowledge in April 2022 by completing the MySQL esencial course on LinkedIn. In August 2022, they obtained certifications for Foundations: Data, Data, Everywhere from Google Career Certificates, Networking Essentials from Cisco, SQL Data Science Code Challenges from LinkedIn, and Using Assessments to Hire Customer Service Reps from LinkedIn. Lastly, in May 2023, they obtained the EF SET Certificate English level Upper Intermediate from EF Standard English Test (EF SET).