Adrian McKiernan

Adrian McKiernan is an accomplished operations leader with extensive experience in the energy sector, currently serving as the Head of Operations - Business Energy at SSE Airtricity since August 2012. This role encompasses a wide range of responsibilities, including overseeing B2B operations, customer service, credit control, and billing, while directing a team of managers in various functions. Adrian has previously held positions such as Billing Manager and Customer Service Manager, where achievements include obtaining industry recognition for exceptional customer service and implementing continuous improvement strategies. Prior experience at QUINN-Insurance includes managing large call center teams, ensuring compliance, and optimizing operational processes.