Milko Bikic

Milko Bikic has a diverse work experience, starting with their role as a Customer Success Manager at Aivo since May 2019. In this position, they provide consulting services to enterprise accounts in the banking, fintech, telco, and education industries, helping them optimize their usage of AI-powered customer service solutions to meet their needs and business plans. Milko is responsible for enhancing the customer experience and helping clients achieve their short-term and long-term objectives.

Before joining Aivo, Milko worked as a Project Manager Junior at Scores & Stats from October 2015 till an unspecified end date. In this role, they managed internal projects, ensuring timely and effective collaboration between systems engineers and the director to achieve desired outcomes. Milko also focused on improving website SEO and oversaw the daily activities of the project team, monitoring results, deadlines, and quality.

Prior to that, Milko served as a Service Coordinator at IBM from March 2011 to May 2018. Their primary responsibility was to ensure the availability of IT services and align them with the company's business objectives. Milko contributed to administrative process improvement, streamlining client-IBM requirement flow and reducing costs. Milko also played a key role in a data migration project, successfully resolving technical challenges during the implementation.

Milko established their own agency named Garotos y Garotas for advertising purposes in December 2009 and operated it until December 2010.

Their work experience began with a role as a Sales Supervisor at LG Electronics from February 2008 to December 2009. In this position, Milko supervised sales, inventory, and the overall condition of LG products in multiple retail locations in the northern region. Milko also revamped the merchandising strategy to enhance LG's visibility and significantly increase monthly sales.

Overall, Milko Bikic has gained valuable expertise in customer success management, project management, service coordination, and sales supervision.

Milko Bikic obtained their Licenciado en Administración degree from the University of Buenos Aires, where they enrolled in 2017 and completed their studies in 2023. No specific field of study was mentioned.