Callum Donaldson

Customer Services Team Leader at AJ Bell

Callum Donaldson has cultivated a diverse background in customer service and sales, currently serving as a Customer Services Team Leader at AJ Bell since November 2020, following a role as a Customer Service Agent. Prior experience includes working as an Internal Sales Representative at AIR CONDITIONING ACCESSORIES LIMITED, where responsibilities involved customer engagement, quoting, and logistical coordination for prompt deliveries. Callum also served as a Financial Advisor at Co-op Insurance from 2017 to 2019, demonstrating strong communication skills while managing client relationships and resolving complaints. Callum holds a BSc (Hons) in Coach Education from Edge Hill University and A Levels in English Language and Literature, Psychology, Physical Education, and General Studies from Holy Cross College Bury.

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