Unnikrishnan A

UnniKrishnan A is an experienced professional in support and infrastructure management, currently serving as a Senior Support Delivery Manager Lead at Akamai Technologies since May 2019. Responsibilities include spearheading client and account management while contributing to departmental initiatives for process efficiency and growth. Prior experience includes roles at Sutherland as a Sr. Professional Infrastructure Manager with GCP Cloud certification, a Technical Lead ensuring collaboration between engineering levels, and a Senior Technical Support Engineer at Concentrix India focusing on backup and restore solutions. UnniKrishnan also worked at Dell as a Technical Support Engineer. Educational background includes a Bachelor's degree in Computer Science from Hindustan University and a High School degree in Computer Science from Asan Memorial Higher Secondary School.