Joanna Kossowska

Joanna Kossowska is an experienced Customer Success Manager currently with Akeneo since September 2019, focusing on customer retention and onboarding in the UK, EMEA, and CEE regions. Previously, Joanna served as a Customer Success Manager at Crownpeak, managing a diverse portfolio of 55 accounts and providing support and training to optimize tool usage. Joanna's career includes roles as a Business Development Manager and Account Manager at Cision, where strong client relationships were cultivated in continental Europe, and as a Sales Executive and Account Manager at Ink, focusing on business development in Central and Eastern Europe. Joanna holds a Master of Science (MSc) degree in Socio-Economic Geography from the University of Gdansk, obtained in 2007.