Serena Monro

Serena Monro currently serves as the Director of Hotel Operations at Alaskan Dream Cruises, a position held since August 2023. Prior to this, Serena Monro gained extensive experience at American Cruise Lines from April 2021 to September 2022 as both Regional Operations Manager and Hotel General Manager. Additionally, Serena Monro was the Hotel Director at American Queen Steamboat Company from July 2017 to January 2021. Earlier career experiences include the role of Front Office Manager at Hyatt Centric Chicago Magnificent Mile and various positions at Norwegian Cruise Line, including Guest Services Manager, Box Office Manager, and Entertainment Administrator, starting in October 2006 and concluding in May 2015. Educational background includes attendance at LRHS.