Swechhya Shrestha

Swechhya Shrestha is a seasoned professional in customer relationship management, currently serving as a Senior Customer Relationship Specialist at Alaya since August 2022. In this role, Swechhya has excelled in ensuring customer satisfaction and has significantly contributed to client retention, notably assisting in achieving a milestone settlement of $100 million. Prior experience includes a position as a Loan Processing Associate at Home Loan Experts and an entrepreneurial venture as the owner of LabelUp.Nepal, where Swechhya managed an online store, developed marketing strategies, and provided customer service. Educated at London Metropolitan University, Swechhya holds a Bachelor's degree in Business Administration and Management.