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Erin Baker

Director Of Solutions Engineering at AlayaCare

Erin Baker has an extensive work history with diverse experiences. Erin is currently the Director of Solutions Engineering at AlayaCare, where they have been working since December 2021. Prior to this role, Erin served as a Senior Solutions Engineer and Solutions (Sales) Engineer in the same company. Erin began their tenure at AlayaCare as a Client Success Associate, playing a crucial role in providing excellent customer support and improving patient outcomes.

Erin has also been involved with PreSales Collective, a global community focused on elevating the role of PreSales professionals. Erin served as a Regional Lead for the Canada Chapter from November 2020 to December 2021 and is currently an Ambassador since January 2022.

In addition, Erin held the position of Strategic Partnerships Lead at Dash MD in 2017, contributing to establishing valuable partnerships. Before that, they worked at Rise Real Estate as a Leasing Agent and Customer Service Representative, showcasing their skills in both sales and customer service. Erin's career began as a Server at Il Fornello Restaurant, where they gained experience in the hospitality industry.

Overall, Erin Baker possesses a diverse background with expertise in solutions engineering, sales, customer service, and partnership development.

Erin Baker completed their education with a Master of Management of Innovation degree from the University of Toronto in 2017. Prior to that, they pursued an Honours specialization in Health Sciences at Western University from 2012 to 2016. In 2012, Erin obtained a certification in Smart Serve from Smart Serve Ontario. Erin completed their high school education at Riverdale Collegiate Institute between 2009 and 2012.

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