Luis Santiago

Luis Santiago has extensive experience in customer success management and professional services delivery, currently holding multiple leadership titles at AlayaCare since January 2021, including Director of Customer Success Management and Program Director. Previously, at KanTime Software, Luis served as Lead Project and Implementation Director, contributing significantly to project management from April 2018 to January 2021. From March 2015 to March 2018, Luis operated as Administrator at Quality Family Care, overseeing daily operations and managing a team of over 25 employees. Earlier roles include serving as Surgical Coordinator at Montefiore Health System and Administrative Assistant positions at both BRONX FOOT REHABILITATION ASSOCIATES and McDonald's, demonstrating a strong foundation in administrative support and management.