Timothy Motz is a Critical Support Analyst at AESO since June 2014, managing incident and problem resolution for both 24/7 critical operational systems and corporate applications. Key responsibilities include serving as the primary contact for IT incidents, reporting on system availability, and conducting Root Cause Analysis. Previously, Timothy worked as a Web Designer/Developer at Wood Group Mustang, where responsibilities encompassed content uploading and website functionality improvements. Prior experience includes serving as a Senior Designer at Ivrnet, focusing on web design and implementation. Timothy holds a Bachelor of Arts in Advanced Psychology from the University of Manitoba.
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