Shivam Patel is an experienced professional with a diverse background in customer service, technical support, and communication. Currently serving as an Information Specialist at the Alberta Energy Regulator since July 2021, Shiv has built a comprehensive skill set through roles such as Client Advocate at Absorb Software and Front End Supervisor at Safeway. Previous experiences include tutoring as Club President of the SAIT Chess Club, volunteer work in technical support and computer repair, as well as a research position at SAIT. Shivam holds a Bachelor of Applied Science in Petroleum Engineering Technology and a Junior IT Analyst certification, alongside a Bachelor’s degree in Chemical Engineering. This combination of education and hands-on experience positions Shivam as a strong contributor to both technical and customer engagement tasks.
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