Wendy R.

Wendy R. has diverse experience in customer service, claims management, and executive support, currently serving as a Customer Service Representative since March 2021, where responsibilities include acting as the primary customer contact, providing troubleshooting and technical support, and managing accounts payable/receivable across various platforms. Prior experience encompasses a Team Lead role in Transportation Claims and a Senior Claims Representative position, where Wendy managed a substantial number of client files while ensuring exceptional service. Additional experience includes working as an Executive Assistant, providing high-level administrative support to executives. Wendy holds a degree in Business Administration with a focus on Managerial Accounting/Finance and several certifications, including Chartered Insurance Professional and Fire and Water Damage Restoration Technician.