Francesca Guerra

Customer Care Assistant at Alcott

Francesca Guerra is an experienced professional in customer care and sales, currently serving as a Customer Care Assistant at Capri srl since January 2020. Prior experience includes roles as a B2C Sales Back Line Agent and B2B Contact Center Agent at MSC Cruises from December 2016 to August 2019, as well as positions as a Credit Analyst at Deutsche Bank Italia and Findomestic Banca SpA between May 2016 and January 2016. Francesca also worked as an Addetta ufficio commerciale at Grimaldi Group in 2013. Francesca holds a Laurea quinquennale in Scienze del turismo ad indirizzo Manageriale from Università degli Studi di Napoli Federico II, completed in 2013.

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