David Chadwick

David Chadwick is an experienced Service Operations Manager at Aldermore Bank, where responsibilities include Major Incident Management and leading a team to ensure the smooth delivery of IT services across Aldermore Group. Previous roles include Senior Service Manager at BBC, overseeing ITSM Toolset development, and Incident & Recovery Manager at RBS. David has a background in technical support and incident management with NatWest Group, where expertise included complex queries and stakeholder engagement. David holds a Bachelor’s Degree in Classical Civilisation from the University of Leeds.