Sakina S. Amershi has a diverse career history with experience in various roles and industries. Sakina S. started their career as a Peer Advisor at Queens College Psychology Department Peer Advisement, where they advised students on major and minor requirements, graduate school pursuits, and career options. Sakina S. also represented the department in meetings with higher-level academic personnel.
Sakina then served as a Peer Counselor at Queens College Peer Support Services, providing academic, professional, and personal counseling to students, while also mentoring new counselors and utilizing active listening and guiding questions in their counseling approach.
Sakina S. gained further experience at Union Sports Women's Association as the Chairperson. In this role, they hosted and participated in national sports tournaments, organized events, and maintained records and documents for the organization.
Sakina transitioned into the retail industry, working at Apple Retail as a Specialist, Expert, and eventually as a Business Specialist. Sakina S.'sresponsibilities included providing exceptional customer service, building relationships, and driving revenue through business interactions and connections. Sakina S. also excelled in sales and team motivation, consistently delivering top-tier results.
Sakina then joined Microsoft as an Assistant Store Manager - HR (Associate Experience Manager), where they directed and allocated work to associates, focused on employee development, and ensured outstanding customer experiences.
Most recently, they have worked at Alegeus, starting as an Employer Implementation Manager. In this role, Sakina managed project implementations, onboarded new business, and ensured seamless technical and operational integration with third-party vendors.
Sakina S. progressed within Alegeus to become a Large Group Account Lead and eventually a Sr. Large Group Account Lead, National Accounts. These positions involved building and maintaining relationships with national clients, addressing inquiries and escalations, and developing a deep understanding of clients' plans and expectations.
Overall, Sakina's work experience demonstrates their ability to excel in customer service, project management, relationship-building, and leadership roles.
Sakina S. Amershi earned a Bachelor of Arts (B.A.) degree in Counseling Psychology from Queens College, completing their education from 2008 to 2012.
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