Marcela Arantes Ribeiro

Customer Success Manager at AlephCRM

Marcela Arantes Ribeiro has a diverse work experience spanning multiple industries. Marcela started their career as a Server at Bubba Gump Shrimp Co. in 2011 before moving on to an internship at Embraer in 2012. Marcela then transitioned into a role as a Product Development Engineer at Embraer, where they worked from 2013 to 2018.

In 2018, Marcela joined Mercado Livre as a Customer Experience Team Leader and later became a Customer Experience Supervisor. Marcela held these positions until 2020.

Marcela then joined XP Inc. in 2020, where they worked as a Comercial Advisory Management for a month before transitioning into a role as a Business Intelligence Management from 2021 to 2021.

In 2021, they joined Gira as the Head of Customer Success, where they worked until 2022.

Currently, Marcela is working as a Customer Success Manager at Alephee (YC S21), having started in February 2023.

Marcela Arantes Ribeiro began their education in 2008 at Universidade Federal de Itajubá, where they pursued a Bachelor of Engineering (B.Eng.) in Electrical Engineering. Marcela completed their undergraduate program in 2012.

In 2015, Marcela enrolled in FGV - Fundação Getulio Vargas for a Post-Graduation in Business Administration, which they completed in 2016. This program focused on the field of Administração de Empresas.

As for additional certifications, Marcela obtained a certification in Unconscious Bias from LinkedIn in March 2021.

Looking ahead, Marcela plans to pursue a degree at IBPC - Instituto Brasileiro de Psicanálise Clínica in 2023. The specific degree and field of study at IBPC are not specified in the provided information.

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